Verified traveler
4 giugno 2024
I found the person who checked us in was unprofessional and check in was disappointing. She took our id’s, asked for a credit card for the deposit, gave us the keys, told us the pool and hot tub were 24 hrs and that’s it. To top it off, As she was handing us the keys, She walked away to help another customer without excusing herself and left me hanging. She didn’t explain or give any other information like how to get to our room, check out details, parking, breakfast details, wifi, or recommendations for what to do in the area. Aside from check in, the room was clean, the bed was comfy, the breakfast was great with a variety of options and all the staff aside from the check in person were friendly and professional.
Traduci